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Return policy
You can return eligible products within 7 days of delivery in their original condition, unworn and with tags attached.
Customized or made-to-order products are not eligible for return or exchange, as they are tailored specifically for you.
To request a return, please contact our customer service team with your order number. We will guide you through the return process.
Once we receive and inspect the returned product, we will issue a refund to your original payment method or provide store credit, depending on your preference.
Product delivery
For UAE orders, delivery usually takes 2–4 business days. International orders may take 7–14 business days, depending on the destination and customs process.
Yes, we ship worldwide. Shipping costs are calculated at checkout based on your location. Any customs duties or taxes will be the responsibility of the customer.
Once your order is shipped, you will receive a tracking number via email or SMS to monitor the progress of your delivery.
While we strive to deliver on time, occasional delays may occur due to courier issues or customs clearance. If your order is delayed, please contact us, and our team will assist you promptly.
Payment methods
We accept major credit/debit cards, PayPal, and bank transfers. For UAE customers, cash on delivery may also be available.
If your payment is declined, please check your card details, ensure you have sufficient balance, or try another payment method. If the issue continues, contact us for assistance.
Yes! We accept international orders, and you can shop with us from anywhere in the world.
If your order has not yet been shipped, you may request a change of address by contacting us at the earliest. Once dispatched, we may not be able to change the address.